DocuWare Server setup
The current user must have local administrator rights on the computer
.NET Framework version 4.8
.NET version 10
DocuWare Client setup
For a new installation of Desktop Apps, the current user must have local administrator rights on the computer. For an update of already installed Desktop Apps this is not required.
Generally .NET Framework 4.8
.NET 10, when installing the Windows Explorer Client, User Synchronization or Local Data Connector.
Operating systems for DocuWare Server and Clients
Windows Server 2025 (x64)
Windows Server 2022 (x64)
Windows Server 2019 (x64)
Windows Server 2016 (x64)
Windows 11 (x64)*
Windows 10 (x86 + x64)*, version *H2
* NOT recommended because of strong IIS request limits (10 concurrent requests maximum). User experience might be severely degraded for more than three users. In addition, the corresponding "Home" editions are not supported as operating systems for server machines.
Further restrictions:
Amazon Web Services (AWS) are not supported for running DocuWare, neither for servers nor for clients.
Terminal servers and domain controllers are not supported for DocuWare Server installations.
When official Microsoft support for a version of the operating system expires, DocuWare also discontinues support for that version at the same time. The end of support will not be communicated separately. Server and Client Setup will display warnings for unsupported operating systems in this case. The setup can still be executed.
Browsers for Web-based applications
Firefox
Chrome
Edge
When official provider support for a browser expires, DocuWare also discontinues support for that version at the same time. The end of support will not be communicated separately.
Databases
Microsoft SQL Server 2016, 2017, 2019, 2022 and 2025 [Collation Latin1_General_CI_AS]
MySQL 8 [Legacy basic authentication; Collation utf8mb3_unicode_ci], version 8.4.5 (installed by DocuWare)
SMTP Server
DocuWare needs an external SMTP server to send notification emails, e.g. when users want to reset their password.
Special requirements
DocuWare Desktop
If DocuWare Desktop is used on a computer with Windows Server, "Desktop Experience" must be installed.
CPU: 4 cores minimum
RAM: 4 GB minimum, 8 GB recommended
Hard disk: Required disk space depending on module selection, calculated and displayed during client setup.
Connect to Outlook
Microsoft Office 2016, 2019 und 2021, each in 32-bit and 64-bit versions, and Microsoft Office 365
Microsoft Exchange Server 2016, 2019 and Microsoft Office 365
Connect to Mail
Microsoft Exchange Server 2016, 2019 and Microsoft Office 365
DocuWare for Outlook Web App
Microsoft Office 365
Electronic signatures
For the integration of electronic signatures of the type 'biometric' the signature service provider ValidatedID supports these devices.
Encryption
Since DocuWare version 7.6 the use of SSL/TLS for the encryption of HTTP traffic is mandatory.
Hardware Requirements
These requirements are valid for DocuWare Services only! Any additional external application on the same machine require additional resources.
DocuWare Services
CPU 4 cores minimum, 8 cores recommended
RAM 8 GB minimum, 16 GB recommended
Hard disk
minimum 64 GB hard disk space
SSD recommended
documents should be stored on a separate internal hard drive or external storage system
Database
DocuWare Internal Database: System requirements defined by vendor for MySQL 8 must be followed
MySQL, SQL Server: System requirements of database vendor must be followed
DocuWare recommends the use of Microsoft SQL-Server as database system for Systems with more than 1 Million documents (without fulltext index) or with more the 200.000 document pages (with fulltext index).
In larger installations we recommend to use a dedicated machine for the database.
Fulltext
DocuWare Fulltext Service (required for searching in the fulltext of the documents):
minimum 2 cores, recommended 4 cores
RAM: minimum 2 GB, recommended 4 GB
In larger installations we recommend to use a dedicated machine for the fulltext.
Intelligent Indexing as local Installation
Windows Server 2022 / 2025 (Standard or Datacenter Edition, not within VMWare)
4 Processor cores
8 GB RAM
Optional: Installed SQL Server 2019 or 2022 or 2025
More detailed system requirements can be found at https://github.com/docuware/intellix .
For installation and operation, the third-party software Mirantis Container Runtime is required. Existing customers who use Mirantis support and new customers must purchase a license directly from Mirantis.