White Paper Cloud - Introduction

Objectives of this White Paper

DocuWare Cloud is a multi-client cloud solution for document management and workflow automation. This White Paper describes the technical features of DocuWare Cloud, focusing mainly on the technical and organizational measures implemented by DocuWare in the areas of security (IT security and data protection) and scalability. Further topics include support, for example in the event of data migration, as well as compliance and certifications. The White Paper is primarily aimed at technical employees of prospects, customers, and sales partners as well as consulting companies or specialist media.

Introducing DocuWare Cloud

DocuWare Cloud is a "software as a service" (SaaS) solution. DocuWare in turn relies on the services of Microsoft Azure as a "platform as a service" (PaaS) for its own offering. All customer documents, files, and metadata are stored on Azure Storage. The databases are hosted by Azure SQL (managed service).

The scope of this White Paper is limited to the direct services of DocuWare. On its own website, Microsoft describes the services provided by Microsoft Azure and the associated IT security and data protection measures on which DocuWare is based.