Emails from a Webmail account can be automatically transferred into DocuWare with this module.
Import emails from Exchange or IMAP accounts and safely store relevant messages in a DocuWare file cabinet or document tray.
Integrate emails into your company's business processes.
Two examples:
Move invoices received by email to a separate folder in your inbox. This folder is watched by DocuWare and all emails from it are automatically stored in a file cabinet. This triggers the approval workflow directly and the discount period is adhered to.
Colleagues can react quickly to a customer inquiry, even if the employee in charge is away, as they have an overview of all correspondence with the customer in the file cabinet.