---
title: "Login and authentication"
slug: "login-and-authentication"
tags: ["Security"]
updated: 2026-05-07T15:06:00Z
published: 2026-05-07T15:06:00Z
canonical: "knowledgecenter.docuware.com/login-and-authentication"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://knowledgecenter.docuware.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Login and authentication

DocuWare supports different authentication methods to control how users sign in. Organization administrators select which methods are available to their users in [DocuWare Configuration > Organization Settings > Security](/help/docs/orgnaization-security-settings).

The available authentication methods are:

- Login with username and password
- Login with username, password, and two-step verification (optional)
- Login with username, password, and two-step verification (required)
- Login with single sign-on, using an external identity provider

Which method applies to you depends on your organization's security policy. Your administrator can tell you which method is configured.

## Setting up two-step verification

If your administrator has required two-step verification, you must configure it at your next login. You need an authenticator app that supports time-based one-time passwords (TOTP), for example Microsoft Authenticator, Google Authenticator, or Duo Mobile. Your IT administrator will recommend an app.

At the next login:

1. Enter your username and password on the login screen.
2. If the credentials are correct, DocuWare presents a screen with a QR code: ![](https://cdn.document360.io/0108e24e-b3e8-446c-b670-66b1d2a9e861/Images/Documentation/image(745).png)
3. Scan the QR code with your authenticator app. The app automatically creates a new entry for DocuWare.
4. The authenticator app generates a new six-digit verification code every 30 seconds. If a new code has already appeared, the previous code remains valid for a short overlap period. Enter the current code in the browser and click **Verify**.

Setup is complete. From now on, every login requires both your password and a verification code from the authenticator app.

## Supported versions: DocuWare Cloud + 7.15 + 7.14