DocuWare offers two types of client licenses: named client licenses and concurrent licenses.
New or newly enabled users automatically receive a free named client license. This is independent of how the user account was created – whether manually, via the platform API, via user synchronization or otherwise. If the user is deleted or disabled, the named client license can be assigned to other users.
If you use both named client licenses converted from concurrent licenses and directly purchased named client licenses, the named client licenses converted from the concurrent licenses are used first.
With one client license - whether Named or Concurrent - you can use one instance each of Platform, Web Client, Connect to Outlook, Windows Explorer Client and Mobile at the same time. The following overview shows which DocuWare modules use these five components.
DocuWare Module | Platform | Web Client* | Connect to Outlook | Windows Explorer Client | Mobile |
|---|---|---|---|---|---|
Web Client, Forms, URL Integration, Smart Search, Quick Search for Connect to Outlook | x | ||||
Connect to Outlook | x | ||||
Windows Explorer Client | x | ||||
Mobile | x | ||||
PaperScan for access to DocuWare | x | ||||
SDK | x | ||||
Connect to DATEV | x | ||||
Connect to SAP Version 2 | x |
* = Per browser on one device. In terms of the license requirement, whether a tab within a browser is classified as a separate browser varies depending on the browser.
The following applications do not require any client license:
Desktop Apps (Printer, Import, Scan)
DocuWare Administration
DocuWare Configuration (provided it is not opened via the Web Client, but directly, e.g. via the right mouse menu belonging to the DocuWare Desktop Apps in the Windows taskbar)
Workflow Designer
Web Client ReadOnly
Additional function "Public form" (web forms in general, however, require client licenses)
Examples for the client licenses requirement
Parallel work with Web Client, DocuWare Configuration, DocuWare Administration, Connect to Outlook, and DocuWare Mobile => 1 client license
Web Client used in parallel in two different browsers => 2 client licenses
Web Client used in parallel with Windows Explorer Client on one device => 1 client license
Web Client used in parallel with Windows Explorer Client on two devices => 2 client licenses
DocuWare Configuration used in parallel in two browsers => 0 client licenses (provided it is not opened via the Web Client, but directly, see above)
Web Client with the same user used in parallel for a public form => 1 client license
Mobile used in parallel on two different devices => 2 client licenses
Once a user has logged off, the client license will remain open for a further two minutes. If the user closes the Web Client or the Platform just by closing the browser, but does not explicitly log off, the license will also stay open for two minutes. Only if the browser is closed unexpectedly will the license stay open for longer periods of time in certain circumstances.
For DocuWare on-premises: usage of server licenses
For all servers there is a single license with the name "DocuWare Server."
In the organization area of DocuWare Administration > General > Licenses you can only see the total number of server licenses you have purchased:
1x Business: 1 server
1x Professional: 1 server
2x Professional: 2 servers
1x Enterprise: 2 servers
2x Enterprise: 4 servers
You may install each DocuWare server role once for each server license (frontend services, backend services, fulltext service).
1x Business: 1x frontend services, 1x backend services, 1x fulltext services
1x Professional: 1x frontend services, 1x backend services, 1x fulltext services
2x Professional: 2x frontend services, 2x backend services, 2x fulltext services
1x Enterprise: 2x frontend services, 2x backend services, 2x fulltext services
2x Enterprise: 4x frontend services, 4x backend services, 4x fulltext services