---
title: "How to integrate PingOne to User Provisioning"
slug: "integrate-pingone-user-provisioning"
updated: 2026-05-15T10:48:49Z
published: 2026-05-15T10:48:49Z
canonical: "knowledgecenter.docuware.com/integrate-pingone-user-provisioning"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://knowledgecenter.docuware.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to integrate PingOne to User Provisioning

User provisioning with PingOne allows you to automate user lifecycle management in DocuWare through the SCIM protocol. When you create, update, or deactivate users in PingOne, those changes are automatically reflected in DocuWare.

You configure this integration in two places: **DocuWare Configuration > General > User Provisioning** (where you enable SCIM and register the application) and the PingOne Admin Console (where you create a SCIM Outbound provisioning connection).

## Configure DocuWare user provisioning

1. Go to **DocuWare Configuration > General > User Provisioning**.
2. Enable the **Enable User Provisioning** option.
3. In the **Identity Provider** dropdown, select **Ping**.
4. In the **Application Registration** dropdown, select a previously created app registration. If none exists, select **Create Application Registration**.

![](https://cdn.document360.io/0108e24e-b3e8-446c-b670-66b1d2a9e861/Images/Documentation/image-QL7PMI6F.png)

1. Enter a name in the **Application Name** field.

![](https://cdn.document360.io/0108e24e-b3e8-446c-b670-66b1d2a9e861/Images/Documentation/image(697).png)

1. From the newly created app registration, copy the following values:
  - **Application (Client) ID**
  - **Client secret**

![](https://cdn.document360.io/0108e24e-b3e8-446c-b670-66b1d2a9e861/Images/Documentation/image(696).png)

1. Select **Done**.
2. Copy the following endpoint URLs. You need them for the PingOne configuration:
  - **SCIM BASE URL**
  - **OAuth Token Request**
3. Select **Save**.

## Configure PingOne

### Set up a PingOne environment

If you already have a PingOne environment, skip to the next section.

1. Sign in to your PingOne account at `https://www.pingidentity.com/`.

![](https://cdn.document360.io/0108e24e-b3e8-446c-b670-66b1d2a9e861/Images/Documentation/image-V8VE8LTK.png)

1. On the home screen, select **Create new environment**.

![](https://cdn.document360.io/0108e24e-b3e8-446c-b670-66b1d2a9e861/Images/Documentation/image-L7K5JFSA.png)

1. Select the **+** button to add an environment.

![](https://cdn.document360.io/0108e24e-b3e8-446c-b670-66b1d2a9e861/Images/Documentation/image-81VPFQDA.png)

1. Select **Customer Solution** and select **Next**.

![](https://cdn.document360.io/0108e24e-b3e8-446c-b670-66b1d2a9e861/Images/Documentation/image-6E07IWA0.png)

1. Select **Next** on the following screen.

![](https://cdn.document360.io/0108e24e-b3e8-446c-b670-66b1d2a9e861/Images/Documentation/image-RRM7GLEX.png)

1. Enter an environment name, keep the default values for the remaining fields, and select **Finish**.

![](https://cdn.document360.io/0108e24e-b3e8-446c-b670-66b1d2a9e861/Images/Documentation/image-RIXTB16V.png)

### Create the provisioning connection

1. In your environment, go to **Integrations > Provisioning**.

![](https://cdn.document360.io/0108e24e-b3e8-446c-b670-66b1d2a9e861/Images/Documentation/image-WF5KV7EX.png)

1. Select the **+** button to create a new connection.

![](https://cdn.document360.io/0108e24e-b3e8-446c-b670-66b1d2a9e861/Images/Documentation/image-UQB4Z5PK.png)

1. Select **Identity Store** as the connection type.

![](https://cdn.document360.io/0108e24e-b3e8-446c-b670-66b1d2a9e861/Images/Documentation/image-MLXF7ADF.png)

1. Select **SCIM Outbound** and select **Next**.

![](https://cdn.document360.io/0108e24e-b3e8-446c-b670-66b1d2a9e861/Images/Documentation/image-L6E2FKEU.png)

1. Enter a name for the connection and select **Next**.

![](https://cdn.document360.io/0108e24e-b3e8-446c-b670-66b1d2a9e861/Images/Documentation/image-9YLSLNA1.png)

1. Select **Client credentials** as the authentication method and enter the following values:
  - **OAuth Client ID**: Paste the **Application (Client) ID** from DocuWare (step 6).
  - **OAuth Client Secret**: Paste the **Client secret** from DocuWare (step 6).
  - **SCIM BASE URL**: Paste the SCIM BASE URL from DocuWare (step 8).
  - **OAuth Token Request**: Paste the OAuth Token Request URL from DocuWare (step 8).

![](https://cdn.document360.io/0108e24e-b3e8-446c-b670-66b1d2a9e861/Images/Documentation/image-LVV6I9L0.png)

1. Configure the remaining connection settings as shown in the screenshot below and select **Save**.

![](https://cdn.document360.io/0108e24e-b3e8-446c-b670-66b1d2a9e861/Images/Documentation/image-9YKS7RVU.png)

1. Enable the connection using the toggle.

![](https://cdn.document360.io/0108e24e-b3e8-446c-b670-66b1d2a9e861/Images/Documentation/image-XF4CTFZ6.png)

### Configure provisioning rules

1. Select the **Rules** tab.

![](https://cdn.document360.io/0108e24e-b3e8-446c-b670-66b1d2a9e861/Images/Documentation/image-CGEPT214.png)

1. Select the **+** button to create a new rule.
2. Enter a name for the rule and select **Create Rule**.
3. Select **Target** and add the connection you created as the target.

![](https://cdn.document360.io/0108e24e-b3e8-446c-b670-66b1d2a9e861/Images/Documentation/image-LNZALW9G.png)

1. Select **Save**.
2. Select **User Filter** and select the edit button. Configure the filter as follows:

Select **Save**.
  - **Attribute**: Population Name
  - **Operator**: Equals
  - **Value**: Default

![](https://cdn.document360.io/0108e24e-b3e8-446c-b670-66b1d2a9e861/Images/Documentation/image-GMOU4QWG.png)

1. Select **Attribute Mapping** and select the edit button. Configure the following mappings:

Required mappings:

Optional mappings:

Select **Save**.
  - Username → userName
  - Email Address → workEmail
  - User ID → externalId
  - Enabled → active
  - Family Name → familyName
  - Given Name → givenName

![](https://cdn.document360.io/0108e24e-b3e8-446c-b670-66b1d2a9e861/Images/Documentation/image-K1XTIRUT.png)

![](https://cdn.document360.io/0108e24e-b3e8-446c-b670-66b1d2a9e861/Images/Documentation/image-Y4KXBBUP.png)

1. Enable the rule using the toggle.

The provisioning configuration is now complete.

## Provision users

1. In PingOne, go to **Directory > Users** and select the **+** button to add a new user.

![](https://cdn.document360.io/0108e24e-b3e8-446c-b670-66b1d2a9e861/Images/Documentation/image-GV8WLNQ2.png)

1. Enter the user data. In the **Population** field, select **Default** and select **Save**. The user is provisioned in DocuWare automatically.

To provision existing PingOne users, move them to the Default population.

![](https://cdn.document360.io/0108e24e-b3e8-446c-b670-66b1d2a9e861/Images/Documentation/image-728TYRRK.png)

## Supported versions: DocuWare Cloud